Application and Scheduling

Guides candidates through registration and scheduling procedures for the NNAAP Examination in Northern California

Online Registration and Scheduling

Create an online account with Credentia’s CNA365 system. The Credentia CNA365 system makes online registration quick and easy, and much faster than mailing a paper application.

• To create a free CNA365 account, go to www.credentia.com/test-takers/canorth. Click the “CNA365 Login” button on the top of the Northern California Nurse Assistant website. Follow the instructions to complete your profile account.

• Once your profile account is created you can create an "application to test." Select your eligibility route, complete the form uploading all required documents, and submit for approval.

• Once you are approved to test you can schedule your exam and pay for the exam by credit card or pre-paid credit card (American Express, MasterCard, Visa), ACH/ electronic check, or electronic voucher. Fees are non-refundable and non-transferable once you’ve paid.

• For exams at test center locations, you will need to make an online reservation using a laptop. Using your phone or a tablet is not recommended. You need to make your reservation at least ten (10) calendar days before the test date.

• For Written or Oral online exams, you’ll need to make an online reservation using a laptop. You can schedule an exam as early as one day following registration, depending on exam availability.

• You’ll need to complete your online application in CNA365 but you can ask someone from your nurse assistant training program or facility employer for help in completing the application. If you need help or have any questions about the application process, contact a support representative at 888-204-6249.

Exam Scheduling

Once you have completed your Profile (demographics) and application, your Home Page will state: “Click here to schedule your examinations.”

For example, Select PR (skills evaluation). Select the test site you want to use, and a calendar will appear with available test dates highlighted.
Select the date you want and repeat the process for the AW (Written) or AO (Oral English) if needed.
Proceed to checkout and select your form of payment. When completed, you will receive a Confirmation Notice and Receipt of Payment via email.

Accommodations

Credentia complies with the provisions of the Americans with Disabilities Act as amended. The purpose of accommodations is to provide candidates with full access to the test. Accommodations are not a guarantee of improved performance or test completion. Credentia provides reasonable and appropriate accommodations to individuals with documented disabilities who demonstrate a need for accommodations.

Test accommodations may include things such as:

A separate testing room.
Extra testing time.
A Reader or Recorder, for individuals with mobility, hearing, or vision impairments and cannot read or write on their own.

Test accommodations are individualized and considered on a case-by-case basis. All candidates who are requesting accommodations because of a disability must provide appropriate documentation of their condition and how it is expected to affect their ability to take the test under standard conditions. This may include:

Supporting documentation from the professional who diagnosed the condition, including the credentials that qualify the professional to make this diagnosis.
A description of past accommodations the candidate has received.

Visit http://www.credentia.com/accommodations for full details on the accommodations process and required supporting documentation.Light Duty

Federal law says that you cannot take the Skills Evaluation if you’re on restricted activity or light duty for medical reasons.

You must be able to complete all required skills included in the Skills Evaluation. THERE ARE NO EXCEPTIONS TO THIS RULE.

Candidates who are on light duty are not permitted to take the Skills Evaluation, but light duty does not prevent you from taking the Written Examination. You will need medical documentation saying that you can return to full, unrestricted duty in order reschedule the skills exam.

Testing Locations

Visit www.credentia.com/test-takers/canorth or call 888-204-6249 to determine the schedule of the test site most convenient to you.